Straight answers for wholesale buyers. Can't find yours? Ask us directly or WhatsApp.

Orders & MOQ

What is the minimum order quantity?

Stock styles start from 2 pieces per style, so boutiques can build a 10-20 style catalog in one order. Custom designs have MOQs based on fabric and trims.

Can I mix styles and sizes in one order?

Yes — stock styles can be combined freely across all four collections. This is how most of our clients build their first catalog.

How fast can I reorder?

Stock styles with fabric in house: production 15-20 working days after confirmation. Samples take 7-10 days.

Customization — Light, Deep, ODM, OEM

What is light customization?

Stock styles with your touch: custom colors, fabric swaps, your logo, hang tags, poly bags and packaging. Lowest MOQ and fastest turnaround.

What is deep customization?

We modify silhouettes, re-grade size charts, mix components and specify trims and materials — your product built on our production lines.

What is the difference between ODM and OEM?

ODM: our design team develops styles for your market and you brand them. OEM: you bring your design or sample and we manufacture to your spec.

Can I get my own brand on products?

Yes — private label with your hang tags, poly bags and branding is available on stock styles and custom pieces.

Samples

How do I order a sample?

Send us a request via the contact form or WhatsApp with the style codes you want. We'll confirm sample cost (often refundable) and ship within 7-10 days.

Do you charge for samples?

Samples are charged at cost, and the sample fee is typically deducted from your first bulk order.

Can I request fabric swatches?

Yes — fabric swatches ship with sample orders so you can compare hand-feel and color before bulk production.

Quality

What quality checks do orders pass?

Every order passes a 10-point inspection: fabric, cutting, stitching, measurements, hardware, trims, color, packing, labels and final visual check.

Can a third-party inspector audit my order?

Yes — we welcome third-party pre-shipment inspections, and we also provide our own inspection report for every export order.

What happens if pieces fail inspection?

Defective pieces are pulled, replaced and the batch re-inspected before shipping — at our cost.

Shipping & Payment

What payment methods do you accept?

T/T, L/C, PayPal and Western Union. Terms are confirmed per order.

What are your shipping terms?

We quote FOB China and DDP (delivered to your door) — you choose. Sea freight to the US/EU is typically 25-40 days; air freight 3-7 days.

Do you ship worldwide?

Yes — we ship to the US, UK, EU, Australia, Middle East and beyond every week.

Subscriptions & Contact

What do I get by subscribing?

The latest catalog, price list, new styles and seasonal buying calendars — a few emails per month, no spam, unsubscribe anytime.

How fast do you reply to inquiries?

Within one business day, usually much faster. WhatsApp is the quickest channel for urgent questions.

What is your WhatsApp number?

+86 186 5114 3076 — message us directly for quick quotations.